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Whether you have a leaky faucet in the bathroom, an overflowing toilet, a clogged drain or you’re in need of a new water heater, it’s best to find a plumber you can rely on. Searching for a reliable plumbing company is a lot easier if you have some criteria in mind.
This was a lesson that I learned the the hard way recently. What I thought was a simple clogged toilet in my home turned out to be something much more complex.
It turned out that there was a severe blockage in the plumbing vent on our roof. We went through several plumbers before we got to one that was experienced enough to correctly locate and resolve the problem. At hundreds of dollars per each visit, that’s something that I vow never to do again.
Take it from me. Consider these seven features to look for as you strive to find the right plumbing company to fulfill your specific plumbing needs.
A Variety of Services
This is one of the most important features to look for when evaluating a plumbing company. When you work with a plumbing company that provides several services, you have someone you can contact to handle many different plumbing issues.
In short, you don’t have to call one plumbing company to handle one issue and a second plumbing company to handle another type of issue. Some important services to look for include repair work for frozen pipes, water heater replacement and drain cleaning as well as faucet and toilet repairs.
A team of qualified plumbers is a requirement for anyone who wants reliable plumbing services. A qualified plumber is certified to perform repair work and installations. In addition, a qualified plumber has years of experience working with a variety of plumbing repairs and situations.
In short, the plumber you hire should be familiar with many plumbing problems and, more importantly, know how to go about solving them. Plumbing services in West Chester is one example of a company with a team of qualified plumbers.
Modern Tools and Technology
In order to be effective, a plumber must use modern tools on both repairs and installations. Today’s toilets, water heaters, drains and faucets need to be fixed with quality, modern tools and equipment. In addition, the plumber should have all of the tools and equipment needed for the job in the truck, so the repair can be made in a timely way.
A reliable plumbing company has clear, upfront pricing. This means homeowners and other customers will not be surprised with hidden fees or add-ons when they receive the bill for plumbing services.
If there is another cost that needs to be added to the bill, the company will discuss it with the customer before any work is done. Transparency in pricing is a definite sign that a plumbing company values its customers.
Use of Trusted Brands
If an installation is necessary, a reliable plumbing company will use products made by trustworthy manufacturers. For instance, if a homeowner needs a new toilet or water heater, the replacement will be made by a well-known, trusted brand. Reliable plumbing companies use equipment made by trustworthy manufacturers because they want the quality of the products they use to match the high quality of their service.
A Courteous Staff
When you contact a plumbing company, you want to be treated with respect and courtesy by whoever answers the phone. Also, you want satisfactory answers to your questions.
A reliable plumbing company knows that the staff or individual who answers calls serves as a representative of the business. So, every customer has a right to expect pleasant, efficient service from the office staff of a plumbing company.
A Reputation for Honest, Quality Service
Search for a plumbing company with a reputation for honest, quality service. You can learn about a company’s reputation by looking at customer testimonials. It’s incredibly helpful to know what your neighbors think about a particular plumbing company.
Also, the Better Business Bureau can provide feedback on a plumbing company. A company with plenty of positive feedback cares about the level of service it offers to each and every homeowner.
Reliable Plumbing Company
Lastly, it’s a good idea to evaluate several plumbing companies before settling on one for the work you want done. A reliable plumbing company will be happy to answer any questions you have about the qualifications of its plumbers, its services, its promotions and more. Once you find the right plumbing company, you know any work you have done will be done right the first time.